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browse by categories     Asterisk     ATA Combo Devices     ATA''s     Business Wireless Access Points     Cables     Car Multimedia     Cellular Gateways     Channel Banks     Digium Cards     Firewalls     GPS Devices     Headsets     Home Wireless Access Points     IP Cameras     IP Phones     Line Detection     MP3 Players     Paging Amplifiers     - Bogen Amplifiers     - Cyberdata Amplifiers     - Viking Amplifiers     PBX Systems     Rhino Cards     Routers     Sangoma Cards     Skype Gateways     Speakers     Switches     Tabletop Conferencing     Tools and Connectors     Video Game Consoles     VoIP Gateways     VoIP Routers product Viking Service Observation Unit SO-24A [SO-24A] Item #: 825 Price:  $450.00    Product description Viking Service Observation Unit This observation unit allows supervisors to silently monitor employee phones without disrupting the activity at their workstation The information gathered may be used for quality purposes, to train, motivate even assist customer service and telemarketing representatives 24 station capacity can be expanded to 240 stations at any time Viking Service Observation Unit is compatible with analog PABX/KSU stations Monitor stations from an unused phone system line input or to a dedicated single line phone Add remote observing with a RAD-AMP Remote Access Device Built-in talk assist (dial *) Dial up code can be programmed to match the station number Cassette recorder output and Touch Tone control Automatic gain control equalizes in and outbound conversation levels Configurable for digital phones (requires the SO-24 AK and an extra pair of wires to each phone handset) One year warranty Made in the USA Applications: Telemarketing Centers Direct Sales Outlets Travel Agencies Customer Service Departments Airline Employment Services Collection Agencies Credit Bureaus Insurance Companies Specifications: Power: 120V AC/13.8V AC 1.25mA, UL listed adapter provided Dimensions: 210mm x 159mm x 45mm (8.25" x 6.25" x 1.75") Shipping Weight: 1.36 kg (3 lbs) Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95% non-condensing humidity Connections: (1) RJ21X, (1) 3.5mm (1/8") audio jack and cable, (1) 2.5mm (3/32") control jack and cable, (2) RJ-14 type multimodule interconnect

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